Managed Services

Managed Operational Core Services

Neohapsis offers full service operational managed services that deliver the most reliable and cost effective information infrastructure and application management services. This is a key component in the overall risk management strategy. Neohapsis manages network devices, operating systems, servers, databases, and business applications. We ensure high availability and performance for mission-critical environments with proven processes and procedures that have matured since 1999. Neohapsis provides customers with 24x7 proactive monitoring and alerting, event correlation and notification, ticket management, and problem escalation resolution along with secure access to the Centris™ Portal.

We keep systems running at peak performance so that you can concentrate on your core business objectives. By outsourcing infrastructure and application management to Neohapsis, you leverage the breadth and depth of our professional resources along with our proven management procedures and technology.

Automated alert validation, event correlation and auto resolution functions take place within the Centris™ Services Platform. Also, the ability to map tens of thousands of alerts to pre-defined resolution procedures results in cost-effective solutions for large and small customers alike.

Depending on the level of service and management capabilities required, Neohapsis provides three levels of services, Watch-Solve-Manage™, that can be customized to meet your specific requirements.

Neohapsis' Integrated Approach
  • Integrates operational systems management and security services in an efficient and cost-effective manner across all the devices in the information systems infrastructure.
  • Facilitates in-depth reporting, logging, and monitoring capabilities critical to risk management.
  • Centralized management tools lower maintenance and provisioning overhead, lowering service implementation costs and increasing the bottom line.
  • Lowers service implementation, provisioning and maintenance costs by utilizing centralized management tools.
Comprehensive, Integrated Device Management

This is a representative list of the devices supported by Neohapsis. We are constantly adding new components to the supported device and application offering. For a complete list, please contact Neohapsis sales.

Network and Infrastructure Components - Comprehensive network device offering

  • Cisco, Foundry, Juniper, Dell, HP, 3Com Routers, Switches, Wireless Access Points / Wireless Solutions
  • Network Management, Domain Name Servers (DNS), DHCP servers
  • Multifunctional, multi-blade network provisioning systems
  • Virtual LAN (VLAN) facilities & Virtual Private Network (VPN)
  • Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)

Security Components - Management and Monitoring Services

  • Cisco PIX/ASA, Checkpoint Firewall-1, Netscreen Firewalls
  • Cisco Secure, ISS, McAfee Network Intrusion Detection, Host-based Intrusion Detection

Operating Systems - Operating system managed services

  • Microsoft Windows variants (2000, 2003, Virtual Server)
  • UNIX, SUN Solaris (7, 8, 9, 10), Red Hat LINUX (ES/AS 3, 4, 5)
  • VMware Virtual Infrastructure, ESX server and virtual guest

Hardware systems - Server hardware systems management

  • X86 based hardware
  • Itanium based hardware
  • Opteron based hardware
  • Sun SPARC and Ultra SPARC based hardware
  • HP PA-RISC and HP-300 based hardware
  • IBM PowerPC based hardware

Databases - Database management and administration

  • Oracle (9i, 10g including RAC and grid)
  • SQL Server (2000, 2005)
  • MySQL (4, 5 including clustered configurations)

Applications and Web Technologies - Risk Analysis, Audit and Remediation

  • BEA WebLogic, IBM WebSphere Application
  • Oracle Applications, MS Exchange (2000, 2003)
  • Apache, IBM HTTP Server, Microsoft IIS, Sunone Web Server


Neohapsis' operational and security services are managed by the Neohapsis Centris Services Platform. Learn more...

Neohapsis provides three service levels - Watch - Solve - Manage - to meet your organizations monitoring and management needs. Learn more...